| Customization: | Available |
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| After-sales Service: | Yes |
| Warranty: | 5-20 Years |
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| Shipping Cost: | Contact the supplier about freight and estimated delivery time. |
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XG Series 3-phase INVT ON GRID solar inverter
1. It's my first time purchase in China, I'm worried about the security of my payment. I'm worried about not being able to deliver on time. I'm worried that the goods I receive are much less than what I expect, and there is no return channel.
3. Why are some tier1 solar panels very cheap? There are many trading companies selling tier1 solar panels.
There are a lot of fake solar panels in the spot market. Customers can't get the warranty after purchasing, and even they have to face a high fine of 2-5 times the value of the goods due to the lack of export authorization, the goods will be confiscated in the customs.
A large number of branded solar panels with quality problems that need to be destroyed, flow into the market at low prices. Customers who buy from unqualified and unauthorized traders will bear all the risks after purchase.
Solar panel power decays with the passage of time. After a long time, due to the poorer stacking sites, stock solar panels have a greatly reduced service life and power.
Without export permit from original factory, all brands solar panel or brands solar
inverter are fake items, no warranty no power guarantee.
4. Can you provide PV system design and package sale service of the whole system? Can you provide installation guidance and door-to-door installation service?
Yes, we have professional engineers for preliminary design on grid,off grid and hybrid systems, but the largest system, we have designed overseas is 1.27MW. If there is a larger system, we suggest that the customer can seek the design of the local power company, and we will provide quotations according to the material list, and we will provide transportation service to the port.
For the system design, we will provide the data collection form for the customer to fill in, including land information, grid voltage, etc. During the quotation process, we will also provide the bracket drawings for the customer's reference.
For the installation part, our company can provide remote and online guidance service. At present there is no door-to-door installation service.
5. Why do some companies offer extra cheap shipping, are there any hidden fees?
If it is a full container, there is no hidden fee.
If it is LCL, the shipping company can choose not charge or charge less at the port of departure, and most part or all of the charges will be collected at the port of destination. In order to avoid the hidden charges, we suggest our customers to do the FOB terms or CIP terms. Most of the customers will face the uncertainty of the charges of the port of destination if they do the CIF terms, and in the CIP terms, the charges of the port of destination will be borne by the seller, and the buyer will only bear the taxes.
6. Can you provide DDP price? Can we make a lower invoice to reduce the import tariff?
Yes, we can. But in fact, DDP is not cost-effective, because the seller does not much know the destination country's land freight and the tax policy, and can only charge the customer in accordance with the principle of the highest. It is recommended to take the CIP terms. Buyers can find an experienced agent in their own country to help declare tax at the cheapest price, there will be many such agents in port cities.
As for the requirement of low invoice, we can cooperate to do it, but buyers need to consider the risk.
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