Our Services:
- OEM Welcomed (more than 100pcs)
- Warranty: 5 years, extension to 10 years available
- Certifications can be supported
- Sample for testing is supported
- After-Sale Service: 24 Hour-Hot Line for Consultancy and Technical Support
Delivery time: 15 working days after receiving payment for one container
FAQ
Q1:I am also worry about my payment safe, How can you guarantee me 100% payment security?
A:if you do worry about the payment safety so either I, lets do "Alibaba Trade Assurance Payment" for both safety.
Q2:How To Ask for Support if product failure in warranty?
A:1. Email us about the PI number, serial number, product S/N number, PCB board number most importantly, is the description of failure products on the condition that it is operated correctly, to the best, show us more detailed pictures or video.
2. We will submit your case to our after-sales department to satisfy your demand. However, we believe our quality, and I believe if any quality problem, you can get the refund from our company directly.
3. Usually, within 24 hours, we will email you the best solutions.
We are manufacturer of solar panel of 700MW per year, make 5-550W solar panels. Our hot selling production is 450-550W mono solar panels.Our warranty is 12years. We have CE FCC RoHS TUV certification. The lead time is about 25 working days. We also deal with on/off/hybrid solar system for more than 5 years.
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